A better music on hold experience.
Enhance your brand with our unique approach towards on hold music and messages on hold.
Creating a positive and informative experience for your callers is an incredibly effective tool to distinguish yourself from your competitors during the shopping process.
We provide Scalable, Strategic Solutions for 16,000+ Satisfied Customers Nationwide
More than just Hold Music and Messages On Hold
On Hold Company provides a portfolio of services that focus on your most important customer touchpoints.

This multifaceted approach reinforces your current marketing message at the moments your customers are most receptive to them, and simultaneously improves their overall perception of your Brand.
On Hold Marketing
Each time your callers are transferred or placed on hold, our productions ensure they hear about your complete range of products or services.
- Promote services
- Up-sell products
- Reduce caller hang-ups
- Entertain callers
- Enhance brand
- Sound professional & caring
- Online account management
Professional Voicemail Greeting
Whether you simply need an after-hours greeting or a complete overhaul of your inbound call flow, we can help.
- Analyze your Call Flow
- VoIP systems compatible
- Auto-Attendant Greetings
- Handcraft your Brand voice
- Prevent lost calls
- Provide call statistics
- Record calls
Overhead Music
Whatever goals you have for your customers’ perception of your brand, Overhead Music and Messaging can deliver!
- Great music
- No licensing fees
- Targeted messages
- Improve ambiance
- Play different music & messages at different times of day
- A fully managed music & messaging service
Scent Marketing
The idea of Scent Marketing may be new to you, but you’ve been experiencing its effects your entire life.
- Enhance mood & excitement
- Trigger desires & emotions
- Create nostalgia
- Improve memory & learning
- Decrease anxiety
- Provide directional cues
What genuinely sets us apart is how we run our business.
The quality and value of our service is easy to see because the majority of On Hold Company’s clients never leave.