A better music on hold experience.
Enhance your brand with our unique approach towards on hold music and messages on hold.
Creating a positive and informative experience for your callers is an incredibly effective tool to distinguish yourself from your competitors during the shopping process.
We provide Scalable, Strategic Solutions for 16,000+ Satisfied Customers Nationwide
More than just Hold Music and Messages On Hold
On Hold Company provides a portfolio of services that focus on your most important customer touchpoints.
This multifaceted approach reinforces your current marketing message at the moments your customers are most receptive to them, and simultaneously improves their overall perception of your Brand.
On Hold Marketing
Each time your callers are transferred or placed on hold, our productions ensure they hear about your complete range of products or services.
- Promote services
- Up-sell products
- Reduce caller hang-ups
- Entertain callers
- Enhance brand
- Sound professional & caring
- Online account management
Professional Voicemail Greeting
Whether you simply need an after-hours greeting or a complete overhaul of your inbound call flow, we can help.
- Analyze your Call Flow
- VoIP systems compatible
- Auto-Attendant Greetings
- Handcraft your Brand voice
- Prevent lost calls
- Provide call statistics
- Record calls
Overhead Music
Whatever goals you have for your customers’ perception of your brand, Overhead Music and Messaging can deliver!
- Great music
- No licensing fees
- Targeted messages
- Improve ambiance
- Play different music & messages at different times of day
- A fully managed music & messaging service
Scent Marketing
The idea of Scent Marketing may be new to you, but you’ve been experiencing its effects your entire life.
- Enhance mood & excitement
- Trigger desires & emotions
- Create nostalgia
- Improve memory & learning
- Decrease anxiety
- Provide directional cues
What genuinely sets us apart is how we run our business.
The quality and value of our service is easy to see because the majority of On Hold Company’s clients never leave.
This on hold system has made our shop look and feel like the professional company we strive to be for our customers. Customers always ask about some of our services after we come back to the line. The Quality of the service is top notch!
Bryan Yeargan3/16/2020The On Hold Company helped us produce a very high quality informative on hold message for our veterinary clinic. Their staff was very professional and easy to work with. They gave wonderful suggestions to our requests and the result was a message that was exactly what we were wanting to create!
Shannon Welch7/13/2018Professional and Quality product, they're service is always improving to keep up with the times. Plus the price point is great for what you get. I love this company, which is why we have been using them for many years.
Natalie Eberhard6/04/2018On Hold Marketing is so easy to work with. I am able to listen to the voices and the music choices on the website to determine what I'd like as my on-hold message. I get emailed with new selections. They ask me if I'd like to change my message periodically. I highly recommend this company.
Pam Ahlers7/12/2018We love working with the On Hold Company. They have walked us through every step of the way to ensure that we were 100% satisfied with our messaging. Their representatives are very professional. We would recommend On Hold Company to anyone needing on hold messaging for their business.
Thanks, On Hold Company.
Stutes & Lavergne, LLC6/04/2018We found them at a buy fair convention and have been happy with the services they offer. Our on hold music is clear concise and interesting now. We are pleased. Thank you and looking forward to years of working together.
Jim Riess5/10/2018
