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On Hold News

September 11, 2019
Cross-Sell Professional Voicemail Greetings

Three Ways to Cross-Sell With Professional Voicemail Greetings

If you’re looking to maximize the investment of your on hold messaging, consider implementing strategies to cross-sell with professional voicemail greetings. Consider these statistics: • It […]
September 4, 2019
update professional voicemail greetings

Update Your Professional Voicemail Greetings and Maximize Returns

If you don’t update professional voicemail greetings more than once a year, you’re not alone. In fact, according to a survey conducted by the On Hold […]
August 27, 2019

Why You Should Feature Your Brand Tagline In Your Voicemail Greetings

Businesses often underestimate the power an effective brand tagline can have in their marketing. “An effective tagline will pique interest, highlight your strengths, and help your […]
June 26, 2019
Bad IVR, Frustrated Caller

Customize Your IVR Experience and Eliminate Caller Frustration

When you purchased your new voice over internet protocol (VOIP) telephone system, a technician likely plugged the system into your internet connection, set a few standard […]
June 20, 2019
streamline your caller experience

Streamline Your Caller Experience with IVR

If you don’t streamline your caller experience with IVR, your team members are likely serving as proxy receptionists by: • Answering every phone call • Fielding […]
June 1, 2019

Three Tips for Summer Professional Voicemail Greetings

With summer vacation season nearing, your employees will soon scatter to the four winds. But before they leave, you should make sure your summer professional voicemail […]
April 29, 2019
On Hold Company IVR Professional Greeting

Optimize Your IVR Call Flow and Stop Losing Customers

If you’re hearing complaints in your business about misrouted calls and unnecessary ‘bouncing’ calls between departments, you may be leaving customers in the dark and money […]
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