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On Hold News

November 7, 2018
Woman on cell phone

Three Tips for Engaging Holiday Professional Voicemail Greetings

The holiday season is supposed to be the most wonderful time of the year. But if you don’t have holiday professional voicemail greetings designed to keep […]
October 17, 2018
Effective Departmental Professional Voicemail Greetings

Departmental Professional Voicemail Greetings Offer Personalization

All professional voicemail greetings aren’t created equal. Depending on the size and complexity of your business, you may need different types of greetings to serve your […]
August 27, 2018
voicemail greetings

Voicemail Greetings: 7 Way to Make Callers Feel Like a Person, Not a Caller

As the owner of a new home, I recently got a crash course in the good, the bad and the ugly of voicemail greetings. Having to […]
August 22, 2018
Eleven professional voicemail greeting terms

Eleven Professional Voicemail Greeting Terms You Need to Know

The rise in popularity of professional voicemail greetings brings with it a new set of terms and phrases. To help you navigate through this sea of […]
August 20, 2018
automated telephone systems

Automated Telephone Systems: Message on Hold to Voicemail Greetings

If you’ve been in the business world for more than a decade, you’ve likely experienced the evolution of automated telephone systems from simplistic message on hold […]
July 17, 2018
Top 5 Professional Voicemail Greetings

Five Best Professional Voicemail Greetings for Business

If you’ve ever wondered whether or not you’re using the best professional voicemail greetings for your business, wonder no more. We recently sat down with Jerri […]
June 28, 2018
Man frustrated from being put on hold

Has Your Message On Hold Provider Put You On Hold?

Have you heard from your message on hold provider lately? If not, chances are they’ve put YOU on hold and have forgotten that you’re there. And […]
June 27, 2018
Seven Keys to An Effective Message On Hold Script

Seven Keys to An Effective Message On Hold Script

If your messages on hold need a breath of fresh air, read on to learn how these seven keys to an effective message on hold script […]
May 24, 2018
Microphone and mixing board

Seven Ways Custom Audio Branding Can Turn Your VOIP System into a 24/7 Brand Ambassador

A custom audio brand is as important to your customer’s ear as your visual identity is to their eye. From the choice of music and voice […]
May 15, 2018
interactive voice response myths and facts

Interactive Voice Response: Five Myths Debunked

In a scene from the hit British sitcom show ‘Miranda’ the main character (Miranda Hart) experiences a frustrating exchange with an interactive voice response gone awry. […]
March 21, 2018
IVR - Interactive Voice Response

What is IVR and How To Implement It In Your Business

IVR (Interactive Voice Response) technology allows callers to navigate through a series of pre-recorded menus using DTMF tones on your phone keypad or through voice recognition. […]
February 12, 2018
Tell Your Brand Story

How To Tell Your Brand Story Through Professional Voicemail Greetings

In this digital age of posts, ‘grams and pins, you may be well aware of how to tell your brand story online. But what you may […]
February 1, 2018
Five Guidelines for Writing Your Professional Voicemail Greetings

Five Guidelines for Writing Your Professional Voicemail Greetings

Writing your professional voicemail greetings for your business is not the same as writing a voicemail message for your smartphone. Your friends aren’t likely to care […]
December 4, 2017
Merry Christmas

Merry Christmas from On Hold Company

We had a great time recently as we gathered for the On Hold Company Annual Christmas party. We laughed, ate, opened gifts, and reflected on what […]
December 4, 2017
new professional voicemail greeting

3 Reasons Why You Need a New Professional Voicemail Greeting Before the Christmas Holidays

Have you planned how to handle the company calls while your office is closed for the upcoming Christmas and New Year’s holiday weekends? If not, be […]
November 7, 2017
holiday greetings for business

Five Tips To Make Your Holiday Greetings for Business Merry and Bright

If you’re ramping up your marketing for the holidays, check out these five tips to make your holiday greetings for business merry and bright! Black Friday. […]
October 28, 2017
holiday greetings for business

Holiday Greetings for Business Add Just the Right Flavor

Synopsis: If you’re planning your holiday marketing, make sure your holiday greetings for business add just the right flavor to your marketing mix. I almost went […]
October 3, 2017
on hold customer service

On Hold Customer Service Audits Fine-Tune Your Messages

It’s always a good time to perform an on hold customer service audit to make sure your company is delivering the best possible service and to […]
June 26, 2017
Person running on treadmill

On Hold Company Acquires a Leading Message On Hold Provider

SHREVEPORT, La. On Hold Company and VoiceScapes, Inc., have joined forces to offer even greater music and message on hold services to the health and fitness industry. […]
June 26, 2017
Make a good first impression

Make Your First Impression Count with a Positive On Hold Message

The first day of school. A first date. A job interview. We get lots of chances to make first impressions. Those first impressions often are lasting […]
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