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On Hold News

June 23, 2017
on hold marketing campaigns

How NFL Replacement Referees Are Like On Hold Marketing Campaigns

What do NFL replacement referees have to do with on hold marketing campaigns? Read on to find out! The NFL season has opened with replacement refs. […]
June 22, 2017
Beach Scene

On Hold Marketing Doesn’t Take a Vacation

Summer’s in full swing. The days are getting longer. Our attentions are turning to warm sandy beaches or cool mountain campgrounds. It can be tempting at […]
June 2, 2017
on hold messages for small business

How On Hold Messages for Small Business Can Reap Big Dividends

Does you small business need a boost? On hold messages for small business can deliver big dividends. Read on to find out how! It’s Small Business […]
May 30, 2017
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On Hold Messages Enhance Great Customer Service

Not many business people would argue with this statement from The Guardian: “Customers are the most important asset to your business and looking after them is […]
May 17, 2017
John C. Maxwell

On Hold Company : A Fan of Chik-Fil-A’s Leadercast

At On Hold Company, we’re a fan of  the annual Chick-fil-A Leadercast which assembles top thinkers and speakers from diverse disciplines to inspire and encourage leaders […]
May 17, 2017
On Hold Company Logo & On Hold Messaging Association Logo

On Hold Company CEO Bryant Wilson named OHMA vice-chairman

We are pleased to announce that On Hold Company CEO, Bryant Wilson, has been elected vice-chairman of the board for the On Hold Messaging Association for […]
May 12, 2017
Business man ascending to success

Can You Have Too Much Marketing Success?

Every business we know is looking for marketing success. Well, every company except LG, according to a recent article: LG, which made the Nexus 4 flagship […]
May 3, 2017
Women running a marathon

On Hold Marketing is a Marathon, not a Sprint

A successful on hold marketing campaign is a long-term commitment, much like running a marathon.Here’s why. I recently completed a marathon. But race day was only […]
April 24, 2017
Overly busy receptionist

On-Hold Messaging and Training Resolves the ‘Receptionist’s Dilemma’

It’s unlikely Will Rogers was thinking of an office receptionist when he said: “you never get a second chance to make a good first impression,” but […]
April 18, 2017
Man breaking "FEAR" with a sledge hammer

Don’t Let Fear Hold You Back from On Hold Messaging

In the past year alone, I have observed numerous companies that opted to stick with the “status quo” concerning their on hold messaging instead of looking […]
April 18, 2017
Top down view of a corporate work space

Three On Hold Messaging Strategies That Keeps Customers Happy

Are you scrambling to be all things to all people when it comes to customer service? There’s a lot of that going around. Here’s a piece […]
April 12, 2017
Person looking over notes and graphs

On Hold Marketing Lessons from Startups

Chicago’s business community is experiencing a confluence of large, well-established corporations and small tech startups. So it has become a great microcosm for studying things like […]
April 10, 2017
Man holding an umbrella during the apocalypse

Make Messages on Hold Part of Your Disaster Preparedness Plan

Hurricanes, tornadoes, floods, avalanches, wildfires, and mudslides. It seems that no area is safe from disaster. And since you don’t always know when or where disaster […]
April 10, 2017
Five star review

Add Reviews into the Mix of Your On-Hold Messages

From movie producers to your employees, everyone loves receiving positive feedback. Besides just boosting your ego, positive reviews from your customers can be a boon to […]
April 3, 2017
strategic on hold messaging

How Strategic On Hold Messaging Fits in Today’s Modern Marketing Mix

When you go to the gym, you don’t just work on building your biceps. Well, maybe you do, but it’s not the best strategy to achieve […]
April 3, 2017
Handshake

Add a Personal Touch to Your Messages on Hold

Let’s face it, for small businesses, it’s all about the customer. And when it comes to the customer, adding a personal touch to everything from a […]
March 31, 2017
music for business

Legal Background Music for Business Helps You Avoid Musical Mayhem

Is your background music for business legal? If not, it could cost you big bucks. Find out why here… As a business owner, you have invested […]
March 29, 2017
Man pointing at voip icon

Count the Real Costs When Considering VOIP Telephone Service

Small business owners face lots of challenges. Many of those challenges seem to center around staying on top of the latest technology and keeping costs in […]
March 22, 2017
Person pressing "Start" button

On Hold Marketing : How to Get Started and Plot a Successful Course

Sometimes taking on a new thing – like on hold marketing – can be intimidating. The uncertainty of charting new waters can lead to procrastination. And […]
March 22, 2017
Flowers

On Hold Marketing Tips: Spruce Up Your Company’s Image for Spring

Ahh. Spring is in the air! The temperatures are getting warmer. The leaves are turning green again. And people everywhere are taking stock of the things […]
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