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On Hold News

October 5, 2016
Rook chess piece

Is Your On Hold Message in Line with Your Brand?

This post about On Hold Message is part of a series on crafting a winning on-hold marketing strategy. In the game of chess, the Rook can be […]
October 5, 2016
on hold

Your First Move to Winning On Hold: A Consistent Message

This is part of a series on crafting a winning on-hold marketing strategy. We believe a thoroughly strategic on hold marketing campaign will include a combination […]
September 28, 2016
King chess piece

On Hold Marketing Takes a Winning Strategy

In a lot ways, on hold marketing strategy is a lot like the game of chess. Of course, that’s an analogy I enjoy making because a […]
August 26, 2016
voice over greetings

How Sound Influences Your Voice Over Greetings

The way your voice over greetings sound can have a dramatic impact on the way that you are heard. The pitch, pace or volume of your […]
June 29, 2016
Cop car light

Why Your On Hold Music or Music for Business Might Not Be Legal

Thousands of business owners are breaking the law every day by using unlicensed music for their music on hold or music for business. Most of these […]
June 21, 2016
Microsoft Logo and Linked in Logo

Microsoft Links Up with LinkedIn

The internet is abuzz with the recent announcement that the behemoth Microsoft is purchasing the social media business platform LinkedIn for $26.2 billion. Unsurprisingly, some think […]
June 8, 2016
on hold company

On Hold Company Partners with Living Water International in Guatemala

On Hold Company recently partnered with Living Water International to drill a well for a village in Guatemala, providing clean water for some 400 men, women […]
May 27, 2016
Three dart in the bulls eye

Incorporate Message On Hold Campaigns in Your Marketing to Help You Hit the Mark

In today’s fast-paced business culture, your switch has to be “on” 24/7.  If you are off your game for any reason, it could mean a missed […]
April 26, 2016
Stop sign

Switching To VOIP? Stop!!!

If your company is considering a transition from traditional phone lines to voice over internet protocol (VOIP) and your CFO is already counting the savings … […]
April 26, 2016
Facebook roller coaster

The Facebook Marketing Ride: Turn, Twist and Hold On

Hold on to your seat: Facebook marketing has changed again and in you’re in for the ride of your life! When you compare the slow-moving and […]
April 26, 2016
on hold marketing

On Hold Marketing Services: The Top Four Challenges Facing Brands

On Hold Marketing services challenges can be overwhelming for national brands with multiple systems in multiple offices in multiple locations. How do you stay on top […]
April 26, 2016
generic on hold message

Hear Stan Rant About Generic On Hold Messages

A generic on hold message is good enough … right? Well, Stan Lee doesn’t think so. In fact, Stan Lee, the legendary creator of Marvel Comics took time […]
April 26, 2016
Woman in shock

Top 4 On Hold Service Failures

In my role as Vice President of Sales and Marketing for On Hold Company, I hear story after story of on hold service failures in our […]
April 26, 2016
Space shuttle blasting off

On Hold Messages Keep Callers From Feeling Lost in Space

When Stanley Kubrick created “2001: A Space Odyssey” back in 1968, I wonder if he imagined that it would become a metaphor for customer service and […]
April 25, 2016
Baseball

Music On Hold IS the Message for Free Agent Jose Reyes

A company’s music on hold and on hold message can do so much more than occupy a caller’s time. Sometimes, they turn into a great story. […]
April 25, 2016
Headphone and music note

Your Choice of On Hold Music Matters

Music helps shape the fabric of our lives. Most of your favorite memories from high school or college likely include a favorite song. That music still […]
April 25, 2016
on hold messaging strategy

How To Use On Hold Messaging To Never Lose a Customer

Chick-fil-A founder Truett Cathy built his success on the idea of never losing a customer. Here’s how effective on hold messaging strategy can be a key […]
April 25, 2016
On Hold Messaging

On Hold Messaging Services Increase Value for Businesses

Have you ever wondered just how much value your on hold messaging services provides your business on a daily basis? We have. That’s why we were […]
April 25, 2016
Person rock climbing

On Hold Marketing Increases Customer Retention

When Frankie Valli and the Four Seasons sang “Let’s hang on to what we got”, they could have been teaching us a great lesson in customer retention.  […]
April 25, 2016
Person climbing to success

Successful Companies Know How to Benefit from a Message On Hold Campaign

Take a look in your local business pages and you’re bound to find several successful companies. Ask any of these companies what communicating directly to their […]
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