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May 27, 2016

Incorporate Message On Hold Campaigns in Your Marketing to Help You Hit the Mark

In today’s fast-paced business culture, your switch has to be “on” 24/7.  If you are off your game for any reason, it could mean a missed […]
April 26, 2016

How To Speak So Your Callers Will Hear Your On Hold Message

The way you speak can have a dramatic impact on the way that you are heard. The pitch, pace or volume of your voice can influence […]
April 26, 2016

Hear Stan Rant About Generic On Hold Messages

Generic on hold messages are good enough … right? Stan Lee doesn’t think so. In fact, the legendary creator of Marvel Comics took time out of his busy […]
April 25, 2016

How To Use On Hold Messaging To Never Lose a Customer

Chick-fil-A founder Truett Cathy built his success on the idea of never losing a customer. Here’s how effective on hold messaging can be a key component […]
April 25, 2016

On Hold Marketing Increases Customer Retention

When Frankie Valli and the Four Seasons sang “Let’s hang on to what we got”, they could have been teaching us a great lesson in customer retention.  […]
April 22, 2016
bad-hold-music

Bad On Hold Music Hurts Callers’ Ears And Damages Your Brand

When Yahoo’s new CEO, Marissa Mayer, complained that her company’s on-hold music was “garbage,” she got results.  Yahoo’s callers now hear a specially recorded ditty from […]
April 12, 2013

New On Hold Company Logo Reaches New Heights

We are so proud of our new On Hold company logo that we thought we’d have it hiked up one of the highest mountains in the […]