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On Hold News

February 12, 2018
Man on the phone in front of computer

How To Tell Your Story Through a Professional Voicemail Greeting

In this digital age of posts, ‘grams and pins, you may be well aware of the story your business is telling online. But what you may […]
October 28, 2017
Pecan Pies

Holiday On Hold Marketing Messages Add Just the Right Flavor

I almost went into shock the other day when I realized just how close we are to the end of the year. I don’t know about […]
October 3, 2017
Gears

Perform a Customer Service Audit and Fine-Tune Your On Hold Messages

It’s always a good time to perform a customer service audit to make sure your company is delivering the best possible service and to find ways […]
June 26, 2017
Make a good first impression

Make Your First Impression Count with a Positive On Hold Message

The first day of school. A first date. A job interview. We get lots of chances to make first impressions. Those first impressions often are lasting […]
May 12, 2017
Business man ascending to success

Can You Have Too Much Marketing Success?

Every business we know is looking for marketing success. Well, every company except LG, according to a recent article: LG, which made the Nexus 4 flagship […]
May 3, 2017
Women running a marathon

On Hold Marketing is a Marathon, not a Sprint

A successful on hold marketing campaign is a long-term commitment, much like running a marathon.Here’s why. I recently completed a marathon. But race day was only […]
April 12, 2017
Person looking over notes and graphs

On Hold Marketing Lessons from Startups

Chicago’s business community is experiencing a confluence of large, well-established corporations and small tech startups. So it has become a great microcosm for studying things like […]
April 3, 2017
Man & Woman working out in a gym

Can Your On Hold Messaging Program Compete with Modern Marketing?

When you go to the gym, you don’t just work on building your biceps. Well, maybe you do, but it’s not the best strategy to achieve […]
March 22, 2017
Person pressing "Start" button

On Hold Marketing : How to Get Started and Plot a Successful Course

Sometimes taking on a new thing – like on hold marketing – can be intimidating. The uncertainty of charting new waters can lead to procrastination. And […]
March 22, 2017
Flowers

On Hold Marketing Tips: Spruce Up Your Company’s Image for Spring

Ahh. Spring is in the air! The temperatures are getting warmer. The leaves are turning green again. And people everywhere are taking stock of the things […]
January 30, 2017
People meeting around a table with "Customer Service" on it

Web Portals Have Not Replaced Customer Service and On Hold Marketing

The Internet has fundamentally changed the way many of us do business. With social media and online customer service portals, consumers expect 24/7 access to the […]
January 23, 2017
Add Value Knob

On Hold Messages Add Value to Customer Wait Time

What would happen if customers charged for the time they wait listening to on hold messages? This question posed by Christopher Meyer in the Harvard Business […]
January 16, 2017
Zig Ziglar

On Hold Company pays tribute to Legendary Zig Ziglar

The sales and marketing world lost one of its great icons this week. Zig Ziglar died Wednesday after a short battle with pneumonia. He was 86. […]
January 9, 2017
Man reaching for the top of a chart

On Hold Marketing Helps Extends Your Reach

Whether the goal is dunking a basketball or growing a business, we all could use a little extra reach sometimes. Maybe you are trying to reach […]
January 3, 2017
Really dirty desks

Change Your On Hold Message on Clean Off Your Desk Day

You know all of those piles of paper, used coffee cups and scattered paperclips on your desk? Well, it’s time to bring order to the chaos […]
December 21, 2016
Man talking on cell phone while walking

On Hold Company delivers Call Center Audio Marketing Solution

With more than 15,000 clients in hundreds of different kinds of businesses, On Hold Company keeps a watch on business trends. And more than ever, businesses […]
December 7, 2016
Graph showing increase

Let Your Value Statement Elevate You and Your On Hold Marketing

You are open for business. The building is immaculate: The shrubs are trimmed; the floors are waxed; every office is in perfect order. And look at […]
November 28, 2016
Business owner or business leader

Does Your On Hold Marketing Position You as a Business Owner or Industry Leader?

Business owner. Industry leader. Both sound great. Both are admirable goals. But while many might think those terms are synonymous, they are not. Even more important […]
November 9, 2016
Rotisserie chicken

With On-Hold Messaging, Never “Set It and Forget It”: Change Your Message and Change Your Results

At On Hold Company, we take pride in offering a full menu of on-hold marketing solutions including on hold messaging. We have a winning recipe that […]
October 31, 2016
Man writing "Leadership"

Tim Tebow Shares Lessons in Leadership

A team from On Hold Company recently attended the 2012 Chick-fil-A Leadercast. Leadercast is a day-long leadership seminar that originates in Atlanta, Ga., but is simulcast […]
May 27, 2016
Three dart in the bulls eye

Incorporate Message On Hold Campaigns in Your Marketing to Help You Hit the Mark

In today’s fast-paced business culture, your switch has to be “on” 24/7.  If you are off your game for any reason, it could mean a missed […]
April 26, 2016
Facebook roller coaster

The Facebook Marketing Ride: Turn, Twist and Hold On

Hold on to your seat: Facebook marketing has changed again and in you’re in for the ride of your life! When you compare the slow-moving and […]
April 26, 2016
Stan Lee

Hear Stan Rant About Generic On Hold Messages

Generic on hold messages are good enough … right? Stan Lee doesn’t think so. In fact, the legendary creator of Marvel Comics took time out of his busy […]
April 25, 2016
Baseball

Music On Hold IS the Message for Free Agent Jose Reyes

A company’s music on hold and on hold message can do so much more than occupy a caller’s time. Sometimes, they turn into a great story. […]
April 25, 2016
Headphone and music note

Your Choice of On Hold Music Matters

Music helps shape the fabric of our lives. Most of your favorite memories from high school or college likely include a favorite song. That music still […]
April 25, 2016
On Hold Messaging

Businesses Find Real Value in On Hold Messaging

Have you ever wondered just how much value your on hold messaging provides your business on a daily basis? We have. That’s why we were happy […]
April 22, 2016
Woman holding loud phone away from her

Bad On Hold Music Hurts Callers’ Ears And Damages Your Brand

When Yahoo’s new CEO, Marissa Mayer, complained that her company’s on-hold music was “garbage,” she got results.  Yahoo’s callers now hear a specially recorded ditty from […]
April 21, 2016
Hikers taking a break

Beginning Your On Hold Marketing Journey is Simple

A famous proverb says “the journey of a thousand miles begins with the first step”. If you’re embarking on developing your first on hold marketing message, […]
April 21, 2016
Kid with headphones

How An Audio Brand Can Give Your Business Its Own Sound

Much like a rancher marks his cattle to show ownership, the term “branding” in marketing refers to the idea that your business can own its image.  […]
April 21, 2016
Person dialing phone

When You Use On Hold Marketing It’s Your Time To Shine

Pressing the hold button is a golden opportunity for your company’s on hold marketing service. Why? Simply put, it’s your business’s time to shine! These callers […]
April 20, 2016
Man on phone looking at list

Creating On Hold Messages that Work

If you’re the average American business, you spend 95% of your advertising budget trying to get potential customers to call you. So if they’re calling, congratulations…you’re […]
March 4, 2016
Map from A - B

Set a Course for Success with On Hold Marketing

Marketing can be tough for any business to navigate. The Internet and social media have dramatically changed the marketing landscape. Audiences are more fragmented now, and […]
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