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June 29, 2016

Why Your On Hold Music or Music for Business Might Not Be Legal

Thousands of business owners are breaking the law every day by using unlicensed music for their music on hold or music for business. Most of these […]
May 4, 2016

Set a Course for Success with On Hold Marketing

Marketing can be tough for any business to navigate. The Internet and social media have dramatically changed the marketing landscape. Audiences are more fragmented now, and […]
April 26, 2016

Switching To VOIP? Stop!!!

If your company is considering a transition from traditional phone lines to voice over internet protocol (VOIP) and your CFO is already counting the savings … […]
April 26, 2016

On Hold Marketing: The Top Four Challenges Facing National Brands

On Hold Marketing challenges can be overwhelming for national brands with multiple systems in multiple offices in multiple locations. How do you stay on top of […]
April 26, 2016

Hear Stan Rant About Generic On Hold Messages

Generic on hold messages are good enough … right? Stan Lee doesn’t think so. In fact, the legendary creator of Marvel Comics took time out of his busy […]
April 26, 2016

Top 4 On Hold Service Failures

In my role as Vice President of Sales and Marketing for On Hold Company, I hear story after story of on hold service failures in our […]
April 26, 2016

On Hold Messages Keep Callers From Feeling Lost in Space

When Stanley Kubrick created “2001: A Space Odyssey” back in 1968, I wonder if he imagined that it would become a metaphor for customer service and […]
April 25, 2016

Music On Hold IS the Message for Free Agent Jose Reyes

A company’s music on hold and on hold message can do so much more than occupy a caller’s time. Sometimes, they turn into a great story. […]
April 25, 2016

Your Choice of On Hold Music Matters

Imagine Darth Vader entering the room to “All I Wanna Do is Have Some Fun” by Sheryl Crow. Or Rocky Balboa training to “Brahms Lullaby.” It […]