On Hold News

November 7, 2018
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Three Professional Voicemail Greeting Tips to Keep Holiday Callers Happy

The holiday season is supposed to be the most wonderful time of the year. But if you don’t have a professional voicemail greeting campaign designed to […]
October 17, 2018
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Seven Elements of an Effective Departmental Professional Voicemail Greeting

All professional voicemail greetings aren’t created equal. Depending on the size and complexity of your business, you may need different types of professional voicemail greetings to […]
August 27, 2018
Woman excited on cell phone

Professional Voicemail Greetings: 7 Way to Make Callers Feel Like a Person, Not a Caller…

As the owner of a new home, I recently got a crash course in the good, the bad and the ugly of professional voicemail greetings. Having […]
August 22, 2018
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11 Professional Voicemail Greeting Terms You Need to Know

The rise in popularity of professional voicemail greetings brings with it a new set of terms and phrases. To help you navigate through this sea of […]
August 20, 2018
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Message on Hold or Professional Voicemail Greetings?

If you’ve been in the business world for more than a decade, you’ve likely experienced the telephonic evolution from simplistic message on hold features to the […]
July 17, 2018
Top 5

The Top Five Professional Voicemail Greetings

Whether you’re new to professional voicemail greetings or if you’re already using the right greetings for your business, it’s imperative to make sure that you are […]
May 24, 2018
Microphone and mixing board

Seven Ways Custom Audio Branding Can Turn Your VOIP System into a 24/7 Brand Ambassador

A custom audio brand is as important to your customer’s ear as your visual identity is to their eye. From the choice of music and voice […]
May 15, 2018
Myths vs Facts

Interactive Voice Response: Five Myths Debunked

In a scene from the hit British sitcom show ‘Miranda’ the main character (Miranda Hart) experiences a frustrating exchange with an interactive voice response gone awry. […]
March 21, 2018
IVR - Interactive Voice Response

What is IVR and how it’s best implemented

IVR (Interactive Voice Response) technology allows callers to navigate through a series of pre-recorded menus using DTMF tones on your phone keypad or through voice recognition. […]
February 12, 2018
Man on the phone in front of computer

How To Tell Your Story Through a Professional Voicemail Greeting

In this digital age of posts, ‘grams and pins, you may be well aware of the story your business is telling online. But what you may […]
February 1, 2018
Woman on the phone in front of computer

Five Guidelines for Writing a Professional Voicemail Greeting

Recording a professional voicemail greeting for your business is not the same as recording a voicemail message for your smartphone. Your friends aren’t likely to care […]
December 4, 2017
Happy Holidays sign

3 Reasons Why You Need a New Professional Voicemail Greeting Before the Christmas Holidays

Have you planned how to handle the company calls while your office is closed for the upcoming Christmas and New Year’s holiday weekends? If not, be […]
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