In the past year alone, I have observed numerous companies that opted to stick with the “status quo” concerning their on hold messaging instead of looking at what was best for their businesses. I attribute this to the basic human trait of ‘fear’, which unfortunately is also a trait of many businesses, especially large ones.
Let’s break it down like this: If you were shopping for a new vehicle to drive your children around in, would fear of change factor into what you drove? Probably not. More than likely, your decision would be based on the credentials of the brand (Ford, Chevy, Mercedes-Benz, etc.), things like performance and safety, for example.
At On Hold Company, we have the credentials and the proven track record to help you navigate change in your hold messaging without fear:
Your on-hold message is an extension of your marketing efforts that can significantly affect your bottom line. On Hold Company has a better way of delivering your message… every time you press “Hold.”