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February 12, 2018
In this digital age of posts, ‘grams and pins, you may be well aware of the story your business is telling online. But what you may […]
February 1, 2018
Recording a professional voicemail greeting for your business is not the same as recording a voicemail message for your smartphone. Your friends aren’t likely to care […]
October 3, 2017
It’s always a good time to perform a customer service audit to make sure your company is delivering the best possible service and to find ways […]
June 26, 2017
SHREVEPORT, La. On Hold Company and VoiceScapes, Inc., have joined forces to offer even greater music and message on hold services to the health and fitness industry. […]
June 26, 2017
Key Thought: An on hold message is a golden opportunity to leave a lasting first impression with your customers. The first day of school. A first […]
June 24, 2017
Have you planned how to handle the company calls while your office is closed for the upcoming Christmas and New Year’s holiday weekends? If not, be […]
June 23, 2017
Key Focus: Like the NFL, you can’t afford to substitute ‘experience’ for ‘amateur’ and make bad calls when it comes to important business plays like your […]
June 23, 2017
Key Focus: Don’t forget to add a holiday flavor to your on hold marketing messages that is consistent with the rest of your holiday marketing touchpoints. […]