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On Hold News

May 24, 2018
Microphone and mixing board

Seven Ways Custom Audio Branding Can Turn Your VOIP System into a 24/7 Brand Ambassador

A custom audio brand is as important to your customer’s ear as your visual identity is to their eye. From the choice of music and voice […]
May 15, 2018
interactive voice response myths and facts

Interactive Voice Response: Five Myths Debunked

In a scene from the hit British sitcom show ‘Miranda’ the main character (Miranda Hart) experiences a frustrating exchange with an interactive voice response gone awry. […]
March 21, 2018
IVR - Interactive Voice Response

What is IVR and How To Implement It In Your Business

IVR (Interactive Voice Response) technology allows callers to navigate through a series of pre-recorded menus using DTMF tones on your phone keypad or through voice recognition. […]
February 12, 2018
Tell Your Brand Story

How To Tell Your Brand Story Through Professional Voicemail Greetings

In this digital age of posts, ‘grams and pins, you may be well aware of how to tell your brand story online. But what you may […]
February 1, 2018
Five Guidelines for Writing Your Professional Voicemail Greetings

Five Guidelines for Writing Your Professional Voicemail Greetings

Writing your professional voicemail greetings for your business is not the same as writing a voicemail message for your smartphone. Your friends aren’t likely to care […]
December 4, 2017
Merry Christmas

Merry Christmas from On Hold Company

We had a great time recently as we gathered for the On Hold Company Annual Christmas party. We laughed, ate, opened gifts, and reflected on what […]
December 4, 2017
new professional voicemail greeting

3 Reasons Why You Need a New Professional Voicemail Greeting Before the Christmas Holidays

Have you planned how to handle the company calls while your office is closed for the upcoming Christmas and New Year’s holiday weekends? If not, be […]
November 7, 2017
holiday greetings for business

Five Tips To Make Your Holiday Greetings for Business Merry and Bright

If you’re ramping up your marketing for the holidays, check out these five tips to make your holiday greetings for business merry and bright! Black Friday. […]
October 28, 2017
holiday greetings for business

Holiday Greetings for Business Add Just the Right Flavor

Synopsis: If you’re planning your holiday marketing, make sure your holiday greetings for business add just the right flavor to your marketing mix. I almost went […]
October 3, 2017
on hold customer service

On Hold Customer Service Audits Fine-Tune Your Messages

It’s always a good time to perform an on hold customer service audit to make sure your company is delivering the best possible service and to […]
June 26, 2017
Person running on treadmill

On Hold Company Acquires a Leading Message On Hold Provider

SHREVEPORT, La. On Hold Company and VoiceScapes, Inc., have joined forces to offer even greater music and message on hold services to the health and fitness industry. […]
June 26, 2017
Make a good first impression

Make Your First Impression Count with a Positive On Hold Message

The first day of school. A first date. A job interview. We get lots of chances to make first impressions. Those first impressions often are lasting […]
June 23, 2017
on hold marketing campaigns

How NFL Replacement Referees Are Like On Hold Marketing Campaigns

What do NFL replacement referees have to do with on hold marketing campaigns? Read on to find out! The NFL season has opened with replacement refs. […]
June 22, 2017
Beach Scene

On Hold Marketing Doesn’t Take a Vacation

Summer’s in full swing. The days are getting longer. Our attentions are turning to warm sandy beaches or cool mountain campgrounds. It can be tempting at […]
June 2, 2017
on hold messages for small business

How On Hold Messages for Small Business Can Reap Big Dividends

Does you small business need a boost? On hold messages for small business can deliver big dividends. Read on to find out how! It’s Small Business […]
May 30, 2017
24 hour phone support

On Hold Messages Enhance Great Customer Service

Not many business people would argue with this statement from The Guardian: “Customers are the most important asset to your business and looking after them is […]
May 17, 2017
John C. Maxwell

On Hold Company : A Fan of Chik-Fil-A’s Leadercast

At On Hold Company, we’re a fan of  the annual Chick-fil-A Leadercast which assembles top thinkers and speakers from diverse disciplines to inspire and encourage leaders […]
May 17, 2017
On Hold Company Logo & On Hold Messaging Association Logo

On Hold Company CEO Bryant Wilson named OHMA vice-chairman

We are pleased to announce that On Hold Company CEO, Bryant Wilson, has been elected vice-chairman of the board for the On Hold Messaging Association for […]
May 12, 2017
Business man ascending to success

Can You Have Too Much Marketing Success?

Every business we know is looking for marketing success. Well, every company except LG, according to a recent article: LG, which made the Nexus 4 flagship […]
May 3, 2017
Women running a marathon

On Hold Marketing is a Marathon, not a Sprint

A successful on hold marketing campaign is a long-term commitment, much like running a marathon.Here’s why. I recently completed a marathon. But race day was only […]
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