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On Hold News

April 24, 2017
Overly busy receptionist

On-Hold Messaging and Training Resolves the ‘Receptionist’s Dilemma’

It’s unlikely Will Rogers was thinking of an office receptionist when he said: “you never get a second chance to make a good first impression,” but […]
April 18, 2017
Man breaking "FEAR" with a sledge hammer

Don’t Let Fear Hold You Back from On Hold Messaging

In the past year alone, I have observed numerous companies that opted to stick with the “status quo” concerning their on hold messaging instead of looking […]
April 18, 2017
Top down view of a corporate work space

Three On Hold Messaging Strategies That Keeps Customers Happy

Are you scrambling to be all things to all people when it comes to customer service? There’s a lot of that going around. Here’s a piece […]
April 12, 2017
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On Hold Marketing Lessons from Startups

Chicago’s business community is experiencing a confluence of large, well-established corporations and small tech startups. So it has become a great microcosm for studying things like […]
April 10, 2017
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Make Messages on Hold Part of Your Disaster Preparedness Plan

Hurricanes, tornadoes, floods, avalanches, wildfires, and mudslides. It seems that no area is safe from disaster. And since you don’t always know when or where disaster […]
April 10, 2017
Five star review

Add Reviews into the Mix of Your On-Hold Messages

From movie producers to your employees, everyone loves receiving positive feedback. Besides just boosting your ego, positive reviews from your customers can be a boon to […]
April 3, 2017
strategic on hold messaging

How Strategic On Hold Messaging Fits in Today’s Modern Marketing Mix

When you go to the gym, you don’t just work on building your biceps. Well, maybe you do, but it’s not the best strategy to achieve […]
April 3, 2017
Handshake

Add a Personal Touch to Your Messages on Hold

Let’s face it, for small businesses, it’s all about the customer. And when it comes to the customer, adding a personal touch to everything from a […]
March 31, 2017
music for business

Legal Background Music for Business Helps You Avoid Musical Mayhem

Is your background music for business legal? If not, it could cost you big bucks. Find out why here… As a business owner, you have invested […]
March 29, 2017
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Count the Real Costs When Considering VOIP Telephone Service

Small business owners face lots of challenges. Many of those challenges seem to center around staying on top of the latest technology and keeping costs in […]
March 22, 2017
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On Hold Marketing : How to Get Started and Plot a Successful Course

Sometimes taking on a new thing – like on hold marketing – can be intimidating. The uncertainty of charting new waters can lead to procrastination. And […]
March 22, 2017
Flowers

On Hold Marketing Tips: Spruce Up Your Company’s Image for Spring

Ahh. Spring is in the air! The temperatures are getting warmer. The leaves are turning green again. And people everywhere are taking stock of the things […]
March 15, 2017
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Is Your On Hold Messaging Campaign Invisible?

Unless you pick up the phone and call your company, how do you really know what’s being played for your customers while they are on hold? […]
March 15, 2017
audio branding

How To Build Stronger Customer Connections with Audio Branding

What comes to mind when you think of your corporate brand? Your logo, tagline and corporate colors? While each of these are critical to your brand, […]
February 22, 2017
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On Hold Company Partners with Community Renewal International

Being a good company means more than turning a profit. It means being a good citizen, too. At On Hold Company, that is something we take […]
February 22, 2017
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Music for Business: The Three R’s of Choosing Music for Your Brand

When choosing music for business to complement your brand you should be as intentional as you are when choosing colors for your corporate logo. Whether the […]
February 15, 2017
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On Hold Company Website Wins Communicator Awards

The On Hold Company website recently won two 2012 Communicator Awards from the International Academy of Visual Arts. The website received the Silver Award of Distinction […]
February 15, 2017
We're growing and getting stronger for you

On Hold Company Acquires ‘Please Hold’ & ‘Voice Choice’

On Hold Company has acquired Please Hold & Voice Choice of Canby, Ore. With this acquisition, the Shreveport-based company builds upon a series of advances in […]
February 8, 2017
on hold marketing works

On Hold Marketing Works to Help Companies Unify Their Message

On hold marketing works best when companies keep their corporate, regional and local branding messages unified and cohesive. Read how below! When it comes to delivering […]
February 8, 2017
Long line of people

On Hold Messages Ease the Pain of Waiting

No one likes to wait. Sure, most folks can be patient, and sometimes even pleasant, while they have to wait. But I don’t know of anyone […]
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