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On Hold News
January 30, 2017
The Internet has fundamentally changed the way many of us do business. With social media and online customer service portals, consumers expect 24/7 access to the […]
January 30, 2017
It’s Mardi Gras season here in Louisiana, and the party’s in full swing. From now until late February, there will be more parades, balls and parties […]
January 23, 2017
Are your on hold messages adding value to customer wait time? If you’re not sure, read on! What would happen if customers charged for the time […]
January 23, 2017
Long before they pick up the phone to call, many of your prospective customers have already researched your business and formed an opinion. Ideally, they’re finding […]
January 16, 2017
You like us! You really like us! We have been blown away by some of the responses we received from our clients in a recent survey. […]
January 16, 2017
The sales and marketing world lost one of its great icons this week. Zig Ziglar died Wednesday after a short battle with pneumonia. He was 86. […]
January 9, 2017
Whether the goal is dunking a basketball or growing a business, we all could use a little extra reach sometimes. Maybe you are trying to reach […]
January 9, 2017
In this real-life example, we see how important communicate is when it comes to averting a public relations catastrophe. Then we’ll show you how to use […]
January 3, 2017
You know all of those piles of paper, used coffee cups and scattered paperclips on your desk? Well, it’s time to bring order to the chaos […]
January 3, 2017
If you are curious as to how we work at On Hold Company, here’s an on hold marketing case study that shines a spotlight on how […]
December 28, 2016
No doubt, the internet and world wide web have revolutionized modern-day marketing practices. However, one constant in this sea of change is how you communicate with […]
December 28, 2016
Communication is key to building strong relationships. On Hold Company is committed to helping you communicate with your customers through on-hold marketing. But we want to […]
December 21, 2016
With more than 15,000 clients in hundreds of different kinds of businesses, On Hold Company keeps a watch on business trends, including call center audio marketing […]
December 21, 2016
On Hold Company recently partnered with charitywater.org to fund the drilling of a water well in Cambodia. “When I first learned how charitywater was providing clean […]
December 12, 2016
Life and leadership are about the choices we make. That was the theme of the 2012 Chick-fil-A Leadercast that the On Hold company team attended earlier […]
December 12, 2016
Communication is a key component to success in any venture. At On Hold Company, we want you to take advantage of every opportunity to connect with […]
December 7, 2016
As an accounts representative, I speak to hundreds of companies a month, just like yours, all at various stages of implementing on hold messaging. Some larger […]
December 7, 2016
You might be ready to tell prospective clients what you do with your one-minute elevator speech. You may even have your unique selling proposition down so […]
November 28, 2016
Business owner. Industry leader. Both sound great. Both are admirable goals. But while many might think those terms are synonymous, they are not. Even more important […]
November 28, 2016
On Hold wait time can reveal a lot about a company’s efficiency and ability to meet a client’s needs. In fact, the clock has always been […]