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On Hold News

April 26, 2016
Stop sign

Switching To VOIP? Stop!!!

If your company is considering a transition from traditional phone lines to voice over internet protocol (VOIP) and your CFO is already counting the savings … […]
April 26, 2016
Facebook roller coaster

The Facebook Marketing Ride: Turn, Twist and Hold On

Hold on to your seat: Facebook marketing has changed again and in you’re in for the ride of your life! When you compare the slow-moving and […]
April 26, 2016
on hold marketing

On Hold Marketing Services: The Top Four Challenges Facing Brands

On Hold Marketing services challenges can be overwhelming for national brands with multiple systems in multiple offices in multiple locations. How do you stay on top […]
April 26, 2016
generic on hold message

Hear Stan Rant About Generic On Hold Messages

A generic on hold message is good enough … right? Well, Stan Lee doesn’t think so. In fact, Stan Lee, the legendary creator of Marvel Comics took time […]
April 26, 2016
Woman in shock

Top 4 On Hold Service Failures

In my role as Vice President of Sales and Marketing for On Hold Company, I hear story after story of on hold service failures in our […]
April 26, 2016
Space shuttle blasting off

On Hold Messages Keep Callers From Feeling Lost in Space

When Stanley Kubrick created “2001: A Space Odyssey” back in 1968, I wonder if he imagined that it would become a metaphor for customer service and […]
April 25, 2016
Baseball

Music On Hold IS the Message for Free Agent Jose Reyes

A company’s music on hold and on hold message can do so much more than occupy a caller’s time. Sometimes, they turn into a great story. […]
April 25, 2016
Headphone and music note

Your Choice of On Hold Music Matters

Music helps shape the fabric of our lives. Most of your favorite memories from high school or college likely include a favorite song. That music still […]
April 25, 2016
on hold messaging strategy

How To Use On Hold Messaging To Never Lose a Customer

Chick-fil-A founder Truett Cathy built his success on the idea of never losing a customer. Here’s how effective on hold messaging strategy can be a key […]
April 25, 2016
On Hold Messaging

On Hold Messaging Services Increase Value for Businesses

Have you ever wondered just how much value your on hold messaging services provides your business on a daily basis? We have. That’s why we were […]
April 25, 2016
Person rock climbing

On Hold Marketing Increases Customer Retention

When Frankie Valli and the Four Seasons sang “Let’s hang on to what we got”, they could have been teaching us a great lesson in customer retention.  […]
April 25, 2016
Person climbing to success

Successful Companies Know How to Benefit from a Message On Hold Campaign

Take a look in your local business pages and you’re bound to find several successful companies. Ask any of these companies what communicating directly to their […]
April 22, 2016
VOIP Music on Hold

The Anatomy of a VOIP Music on Hold Workaround

In the telecom environment, there’s no doubt that today’s greatest buzzword is ‘voice-over-internet-protocol (VOIP).’ Every in-the-know business has either made or considered making the jump to VOIP […]
April 22, 2016
on hold music for business

Bad On Hold Music for Business Hurts Callers’ Ears And Damages Your Brand

It’s true: bad on hold music for business hurts callers’ ears and can damage your brand. Here’s why… When Yahoo’s new CEO, Marissa Mayer, complained that […]
April 21, 2016
Hikers taking a break

Beginning Your On Hold Marketing Journey is Simple

A famous proverb says “the journey of a thousand miles begins with the first step”. If you’re embarking on developing your first on hold marketing message, […]
April 21, 2016
Kid with headphones

How An Audio Brand Can Give Your Business Its Own Sound

Much like a rancher marks his cattle to show ownership, the term “branding” in marketing refers to the idea that your business can own its image.  […]
April 21, 2016
Person dialing phone

When You Use On Hold Marketing It’s Your Time To Shine

Pressing the hold button is a golden opportunity for your company’s on hold marketing service. Why? Simply put, it’s your business’s time to shine! These callers […]
April 20, 2016
On Hold Messages for Business

Creating On Hold Messages for Business That Work

If you’re the average American business, you spend 95% of your advertising budget trying to get potential customers to call you. So if they’re calling, congratulations…you’re […]
April 20, 2016
Voip

When VOIP Technology Becomes an On Hold Marketing Nightmare

Businesses are sold VOIP technology based on cost savings and ROI without being told the entire truth about the quality and limitations of service. Often, our […]
March 4, 2016
Map from A - B

Set a Course for Success with On Hold Marketing

Marketing can be tough for any business to navigate. The Internet and social media have dramatically changed the marketing landscape. Audiences are more fragmented now, and […]
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